Takedown, defamation & removal

For recipients, rights-holders, and their representatives requesting removal.

Template — not legal advice. A responsive notice-and-takedown process is a core legal protection for a platform hosting letters about real people. Have counsel finalise the exact process, designated agent, and jurisdictional requirements before launch.

What you can request

• Removal of a specific letter or comment that is defamatory, infringes copyright or trademark, discloses private information, or otherwise violates our Guidelines.
• A block on being written to — for individuals who must not be targeted (for example, minors).

How to submit a request

Email [TAKEDOWN CONTACT EMAIL] with:

• The URL(s) of the letter or comment.
• Who you are and, if acting for someone, your authority to do so.
• The basis for removal (e.g. defamation with the specific false statements identified; copyright/trademark with proof of rights; privacy/doxxing; targeting of a minor).
• For copyright claims: a statement of good-faith belief and, where required, a statement under penalty of perjury, plus your signature (a DMCA-style notice).
• Contact details for follow-up.

What happens next

• We acknowledge valid requests and review promptly.
• Clear violations are removed. Borderline cases may be held pending review. We log the action.
• For contested claims we may contact the author. Knowingly false takedown requests may themselves carry legal consequences.

Counter-notice

If your content was removed and you believe that was a mistake, you may reply to the removal notice explaining why. [Adapt to your jurisdiction's counter-notice requirements.]

Designated contact

[LEGAL ENTITY], [DESIGNATED AGENT / ADDRESS], [TAKEDOWN CONTACT EMAIL].